At Hart Immigration, we are at your service, not the other way around. We explain everything, answer your questions and keep you informed throughout the entire process.
Are you concerned that your attorney will treat you like a number after accepting your case?
Evelyne is an immigrant herself and looking out for your “best interest” is her number one priority; from the first face to face consultation to the final interview, you will feel comfortable because Evelyne communicates frequently, clearly and openly so you know everything you need to know about your case.
Have you had a bad experience with a previous attorney?
Was the attorney condescending? Intimidating? Impersonal? Evasive about fees? Did not answer your questions clearly and succinctly? Used scare tactics? Did not provide you with the individual attention you deserved? Was more interested in fees than you?
Before dedicating herself solely to immigration law in 2002, Evelyne had been engaged in the profession of law for 11 years. During that time she observed that the common denominator for a majority of attorneys is that the client is made to feel unimportant and that he is imposing on the attorney’s valuable time.
The client is made to feel unimportant in various ways:
The attorney does not return the client’s calls for days; the attorney’s responses to the client’s questions are curt and abrupt; the attorney’s demeanor is arrogant and condescending; the attorney often allows himself to be interrupted by phone calls and his staff while a client is consulting with him; the attorney uses legal jargon to further alienate the client; the client is kept guessing as to how her case is being handled and as to the status of her case; and the client is discouraged from contacting the attorney, thus creating a feeling of insecurity and unpredictability, exactly what the client was trying to prevent in his life when he retained the attorney in the first place.
In court, many attorneys will have their client’s case continued because they are not prepared or are too busy to prepare for the case, thus putting their client’s life on hold even longer. Many attorneys focus on legal fees instead of their client.
Evelyne understands that the attorney-client relationship is one of trust. Trust is not just a concept to be used as a sword in the attorney-client relationship, such as where the attorney will often tell the client to trust him or her, no matter what. It is customary for clients to feel uncomfortable because in most cases, the client has never retained an attorney before and the profession suffers from a bad reputation.
Evelyne does not believe that “trust” is merely a concept. She substantiates the trust that her clients places in her through certain definite actions as follows:
Consultation: Evelyne explains the strategies and reasons underlying the services in plain English in a professional manner with no attitude. All of the ramifications and consequences are also thoroughly gone over with patience and care.
What a client can expect during representation:
We guide you every step of the way
We provide expert representation at every stage
In Court:
Prepared, persuasive and professional oral and written presentations delivered in a timely manner.
Written Documentation:
Mailing:
Internally:
We charge a reasonable flat rate. No hidden fees and no surprises!
When Evelyne became a certified specialist in 2014, she did not increase her flat rates, which are a fair price for exceptional work. Flat rates mean no hidden fees and no surprises. We communicate openly about what services to expect and what you will pay.
Our approvals result from cases prepared quickly, with expertise and attention to detail*.
Evelyne understands that time is money, whether it comes to a new hire, launching your company, obtaining a return on your investment, or simply timing your move to the United States.
Evelyne has empathy that reuniting with your loved ones is your top priority and there can be no room for mistakes that could delay your case.
Our approvals are the result of cases prepared quickly, with expertise and attention to detail. We triple-check our submissions for accuracy before filing. We avoid RFEs (Requests for Evidence.) *
*This communication does not constitute a guarantee, warranty, or prediction regarding the outcome of your legal matter.
We have obtained favorable immigration results, even with a criminal past.*
For the past 13 years, we have been successful in getting our clients green cards, visas and U.S. citizenship even with a criminal history*. We will always be truthful with you about your circumstances.
We don’t want to put you in a worse position/situation. We research and analyze your case for immigration consequences and will only apply if the laws are in your favor.
*This communication does not constitute a guarantee, warranty, or prediction regarding the outcome of your legal matter.
We ensure the law is on your side before applying.
We care about your welfare and are honest about your circumstances. We will not apply for your green card or naturalization unless the law is on your side.
